WatchParty

Help & FAQ

Frequently asked questions

Quick answers to common questions. Still stuck? Chat with our team at the bottom of this page.

What is WatchParty?›

WatchParty lets you watch videos together in perfect sync with friends and family, with live voice and video chat so it feels like you're in the same room.

How do I create a room and invite friends?›

Tap Create Room on the home screen, pick or paste a video, then share the room's invite link or code. Anyone who opens it joins your synced session.

Is WatchParty free?›

Yes — the core experience is free. Premium raises limits (more participants per room, higher video quality, longer daily watch time, more friends) and removes ads.

How do I manage or cancel my subscription?›

Subscriptions are billed through your app store. On iPhone/iPad: Settings → your name → Subscriptions. On Android: Play Store → Subscriptions. You can also open Manage Subscription from the app's profile screen. Cancelling stops future renewals; Premium stays active until the period ends.

How do I delete my account?›

Open the app, go to Profile → Delete Account, and confirm. This permanently deletes your account and associated data. You can also request deletion via support.

Video won't play or is out of sync›

Check your internet connection, make sure everyone is on the latest app version, and try leaving and rejoining the room. Some sources can't be shared due to their own restrictions — try a different video or link.

Camera or microphone isn't working›

Make sure you granted camera/microphone permission when prompted. You can enable it later in your device settings under the WatchParty app, then reopen the room.

Still need help?

Chat with our support team — the same team that answers inside the app.

Prefer email? imautotech.support@gmail.com — we reply within 24–48 hours.